What are the shipping times?
It takes around 3-5 days for the order to get processed. After your order has been processed. it takes around 7 to 15 business days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays.
The Shipping Fee
All order free shipping over $20, If the order amount is less than $20, the shipping fee is $5.99. You can choose some necessary tools and multiple works you like, we are willing to provide you with free shipping.
Where is my order coming from?
Orders are shipped from our warehouses in Southeast Asia (Singapore, Malaysia, and China).
Are there duty & custom fees associated when ordering from outside the US?
If you live outside of the US, there may be duty & custom fees associated with your order. The shipping fee we charge only covers shipping.
We are not responsible for any duty & fees charged by your local government and no refunds will be issued for packages that are returned for failure to pay duty fees.
Where can I track my order?
Tracking information will be sent to you via an email once your order is shipped out.Alternatively, you may use https://www.17track.net/
to track your parcel.
My package has been marked as delivered but I haven't received. Can you please reship?
Unfortunately, that is not something we can assist with. If a package has been marked as delivered by the postal carrier, we are not able to issue a replacement unless the shipment is being returned to us. We suggest getting in touch with the postal service directly.
Do you ship Worldwide?
Yes,we can ship our products to almost all over the world.